Let's talk
[FOUNDED] 2018, Gorzów Wlkp.
[TEAM] 9 + network
[REMOTE] yes, async-first
[PARTNERS] SALESmanago · Medusa
A
About
/ Who we are

We ran online stores
for years [
before we started building them.]

We started as the in-house e-commerce team at a brand turning over €15M a year. After six years of running a store from the inside, we set up a software house offering what we had looked for in suppliers: code written with cost and margin in mind.

→ Gorzów Wlkp. · remote · async · operations + engineering
I
History
/ Eight years in e-commerce

Where we came from.

We didn't come from a branding agency or a bootcamp. We came from the e-commerce manager's desk, and that's where our principles and our numbers come from.

2018
First store

The founders take over e-commerce at a fashion brand: €1M GMV, one SaaS platform and one spreadsheet.

[ 01 ]
2020
Growth to €15M

After two years of reworking the architecture and processes, the store reaches €15M a year. We build our first custom SALESmanago and ERP integrations.

[ 02 ]
2022
Studio monkydot

We leave the in-house role. Our first three clients hire us for an audit, advisory work and a Shopify → Medusa migration.

[ 03 ]
2023
SALESmanago partner

We gain official certification. The team grows to eight, with new people for operations and infrastructure.

[ 04 ]
2024
€25M under management

The stores we run pass €25M in combined annual GMV. We start working with K. Batkowska and BM Automotive.

[ 05 ]
2026
Today

Nine people, seven stores in production and 99.97% uptime across all of them. We're expanding into composable commerce and interim CTO work.

[ 06 ]
III
Principles
/ Four rules

Four principles we stick to.

We don't always agree as a team, but there's no debate about these four.

01

Numbers first, then design.

Every project starts with the P&L, cost per order and the funnel. Design comes after that.

02

Fewer clients, more attention.

We take on 6–8 stores a year. Each one has a dedicated person on our side who looks after it.

03

Rates known from the start.

We talk about cost on the first call. You won't wait three weeks for a quote.

04

Sometimes we turn projects down.

If a project doesn't make business sense, we say so and point the client elsewhere. That happened three times last year.

IV
Inside monkydot
/ How we work

What our week looks like.

A few metrics we hold ourselves to.

monkydot.week panel loading
/ deep work
64%
of the calendar is set aside for uninterrupted work.
/ calls
2/wk
calls per client per week at most. Everything else is handled in Slack or via Loom.
/ code review SLA
< 4h
A PR opened in the morning is reviewed the same day.
V
Where we are
/ Gorzów Wlkp. and remote

We work remotely.

The team works remotely. Most communication happens asynchronously in Slack, Linear and the code repository, and meetings take place on Meet or Zoom. Clients don't need to be based in Poland.

/ studio

Gorzów Wlkp.

Our registered address and studio. Visits are by appointment only.

/ process

Async-first

Slack, Linear, Loom. We schedule calls when a decision needs to be made. Task status lives in the issues, so we don't need status meetings.

/ remote

Client ≠ location

We work with brands from Poland, Germany, the Netherlands and the UK. There's no need to meet in person; good online communication is enough.