Let's talk
[FOUNDED] 2018, Gorzów Wlkp.
[TEAM] 9 + network
[REMOTE] yes, async-first
[PARTNERS] Sales Manago · Medusa
A
About
/ Operators, not an agency

Four people,
one [
direction.]

We started as the in-house e-commerce team in a brand doing €15M a year. Six years of running a store from the inside taught us what was missing on the market — so we opened a software house that does it: code aware of P&L.

→ Gorzów Wlkp. · remote · async · operations + engineering
I
History
/ Eight years in ops

Where we came from.

Not from a branding agency, not from a bootcamp. From the e-commerce manager's chair. That's where the manifesto comes from. That's where the numbers come from.

2018
First store

The founders take over an e-commerce desk at a fashion brand. €1M GMV, one SaaS platform, one Excel.

[ 01 ]
2020
Jump to €15M

Two years of rearchitecture and process work later — the store hits €15M / year. First custom SM and ERP integrations.

[ 02 ]
2022
Studio Monkydot

We leave the in-house seat. First three clients: audit, advisory, Shopify → Medusa migration.

[ 03 ]
2023
Sales Manago partner

Official certification. Team grows to eight — operations and infra come on board.

[ 04 ]
2024
€25M under management

Together, the stores we run cross €25M annual GMV. We take on K. Batkowska and BM Automotive.

[ 05 ]
2026
Here and now

Nine people, seven stores in production, 99.97% fleet uptime. Moving towards composable + interim CTO.

[ 06 ]
III
What we do differently
/ Four rules

Four things we agree on.

Not everyone on the team agrees on everything. But on these four points — yes.

01

Numbers before Figma.

Every project starts with P&L, cost-per-order, funnel. Design comes third — not first.

02

Fewer clients, more focus.

6–8 stores a year, not 30. Each gets a dedicated operator on our side.

03

Open rates.

We say what something costs on the first call. No 'let us prepare a quote' stretched across three weeks.

04

We walk away from deals.

If a project has no business case, we say so and send the client elsewhere. Three times last year.

IV
Inside Monkydot
/ How we work

What a week looks like.

No fluff. Concrete KPIs we hold against ourselves.

monkydot.week panel loading
/ deep work
64%
of the calendar reserved for uninterrupted work. Hard line.
/ calls
2/wk
max calls per client. The rest syncs in Slack / Loom.
/ code review SLA
< 4h
PR opened in the morning — reviewed the same day. No exceptions.
V
Where to find us
/ Gorzów Wlkp. + remote

We work fully remote.

We work fully remote. All communication happens async in Slack, Linear and code. Meetings — over Meet or Zoom. Clients don't need to be in PL.

/ studio

Gorzów Wlkp.

Registered address and studio. We work remotely — on-site visits only by appointment and only when truly necessary.

/ process

Async-first

Slack, Linear, Loom. Calls only when we decide, not when we 'sync'. Status lives in issues, not status meetings.

/ remote

Client ≠ location

We work with brands from PL, DE, NL, UK. We don't require on-site presence — we require Slack presence.