Tell us what
you need. [
We'll reply within one working day.]
We usually start with a short call about the numbers. If an NDA is needed, we sign it later, and a few sentences about your situation are enough instead of a long brief.
Three ways to get in touch.
Everything goes to the same inbox. We reply during working hours, within 24 hours.
hello@monkydot.com
The quickest route. Tell us briefly about your situation, your annual revenue and what's causing the most trouble. We'll reply with specifics.
+48 570 526 421
If you'd rather talk. Mon–Fri, 9:00–18:00 CET. Out of hours, leave a message and we'll call back the next working day.
30 min call
A call directly with a partner: 30 minutes, no fixed agenda. Afterwards we'll tell you whether and how we can help.
Tell us a bit more.
Seven fields. They help us make the first reply about your store rather than a generic offer.
What happens after you get in touch.
It usually takes about two weeks from your message to a proposal. You'll get the first reply within 24 hours.
Questions we hear most often.
If you have others, add them to the form.
No. We sign an NDA once we start working with your numbers, code or customer data, which is usually at the second meeting. The first 30 minutes are for getting to know each other and understanding what you need.
It depends on scale. A Medusa and Next.js rebuild for a DTC brand under €2.5M usually costs €40–70k. A B2B build with ERP integration is €90–180k. We give an exact price after the audit.
Yes, but rarely. We usually work in one of three models: build plus six months of operations, build plus advisory, or interim Head of E-commerce. A build without ongoing support makes sense when there's an experienced in-house CTO to take it over.
Yes. We have clients in Germany, the Netherlands and the UK. We communicate in English, quote in euros and issue EU VAT invoices. Meetings take place on Meet or Zoom, and everything else is handled in Slack.
We hold official SALESmanago certification. In practice that means earlier access to new features and a dedicated technical account manager (TAM) at SM. Clients who implement the platform through us get preferential pricing and a faster rollout.
Yes, three times in 2025. The reasons were a missing business case (the store had no realistic way out of the red), unrealistic deadlines, or a client looking for a contractor rather than a partner who shares responsibility for results.
What you won't get from us.
It's better to say this now so nobody wastes time.
- 01Brand strategy with mood boards.
- 02New WordPress or WooCommerce builds (we only migrate stores away from them).
- 03Pay-per-lead campaigns, performance marketing or SEO copywriting.
- 04Work without access to the numbers (P&L, GMV, CAC).
- 05Projects expected to pay for themselves within three months.
- 06Subcontracting for other agencies.
Registered address.
We work remotely and hold meetings on Meet or Zoom. This address is for invoices and post. If you'd like to visit, please arrange it with us first.